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683 Chapter 3:Processes and procedures • Section 3: Issuance of benefits (07/2026) Immediate and advance issuance Immediate issuance of benefits should be used for new, reopened and restored cases if the individual is eligible for a benefit and has emergent needs that must be met before a benefit can be issued through the automated computer system, or for SNAP, meets the criteria for expedited service. Provide immediate issuance of benefits as follows: • For cash benefits, issue by EBT using the EBT Immediate Cash Issue Screen (EBISH), revolving fund check or the special cash pay system. • For SNAP, except for SNAP cash-out individuals who receive a check or direct deposit, issue by FSUP into the EBT account. • For SNAP cash-out individuals who receive benefits by check or direct deposit, issue a revolving fund check (code 80). Oregon Administrative Rule(s) 461-165-0070 — Immediate Issuance of Benefits Method of delivery of benefits Benefits are delivered several ways, depending on the program and individual situation. All mailed benefits should be sent to the individual’s address. A rural route box number is acceptable as an individual address. The following exceptions may apply on a case-by-case basis if directions to the home are included in the case record. • A post office box number can be used if any of the following is true:
There is no mail service to the individual’s home.
The individual lives in a nonstandard living arrangement.
There have been verified cases of benefits being stolen from home mailboxes in the individual’s neighborhood. • Use General Delivery only if it is the individual’s sole means of mail receipt. Oregon Administrative Rule(s) 461-165-0080 — Method for Delivery of Benefits Alternate methods of delivery of non-EBT benefits Non-EBT cash benefits should be redirected to the branch office if any of the following is true. The benefit group: • Is unstable (i.e., moving constantly, and the branch needs to re-establish contact when there has been an unreported change of address) • Has not cooperated in completing a QC review • Must be contacted personally to obtain essential information that may affect eligibility or the correct computation of the benefit amount.