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52 Chapter 1: Introduction to the Oregon Programs Eligibility Notebook • Section 3: Policy unit contacts (07/2026) Policy unit contacts The policy teams strive to be available and accessible to staff and to serve as a resource. Because the specific analysts vary from time to time, the most appropriate way to connect with the teams is through email. Below are the team and program-specific Outlook email boxes. SNAP SNAP.Policy@odhsoha.oregon.gov TANF TANF.Policy@odhsoha.oregon.gov ERDC Childcare.Policy@delc.oregon.gov REF Refugee.Policy@odhsoha.oregon.gov TA-DVS TADVS.Policy@odhsoha.oregon.gov MSP APD.MedicaidPolicy@odhsoha.oregon.gov OSIPM APD.MedicaidPolicy@odhsoha.oregon.gov HSD HSD.MedicalEligibilityPolicy@odhsoha.oregon.gov YEHP youth.experiencing.homelessness.program@odhs.oregon.gov Summer EBT (SEBT) summerebtinfo@odhs.oregon.gov Staff who send questions to the policy email boxes can expect a response within two working days. Please keep in mind that the more specific your question, the more guidance and clarity the policy teams can provide in their response. Other resources Helpful links: Contains the following helpful links: System Training resources, training environment, training news, SSP staff tools, Real+D response matrix, Oregon Programs Eligibility Notebook, APD staff tools, MAGI Medical chapter from Oregon Programs Eligibility Notebook, Medicare Modernization Act Manual, APD transmittals, SSP transmittals, System Training QRGs, conversion resources, Troubleshooting, Known Issues and Interim Business Processes, Client Maintenance Unit (CMU), CMU Request QRG, Aging and Disability Resource Connection of Oregon (ADRC), and 211 info.