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445 (07/2026) Chapter 2:Eligibility • Section 6: Non-financial eligibility • The provider has the right to a hearing if the request is made, in writing, within 45 days of the notification date. Before the hearing, the provider will be contacted by a Hearing Representative to schedule an informal conference. • The provider remains ineligible for payment pending the hearing, unless the decision to deny eligibility was based on a mistake in identifying the person with the CH or CPS record. • The provider is not eligible to reapply for listing until 180 days after the denial date. When the denial is recorded on the computer record, a notice will be sent to the parent telling them the provider has been denied based on a records check. The notice tells the parent to talk to the provider if they want more detailed information. Child care provider hearings Providers have a right to a contested case hearing only to dispute: • A denial of eligibility for payment, or • An allegation of an overpayment of child care payments. Payment issues such as the number of authorized hours or ERDC maximum rates are not hearable issues. Hearings on provider overpayments When ODHS|OHA has determined a provider overpayment has occurred, a notice of the overpayment and of the right to a hearing will be sent to the provider. To have a hearing on the overpayment, the provider must request it within 45 days of the date of the notice. To delay repayment on an overpayment until a decision is reached, the hearing request must be made in writing within 15 days of the notice date. Hearings on denial of provider eligibility When CBR determines the provider is not eligible for payment based on a records check, the notice described above will be sent. To be granted a hearing, the provider must request it within 45 days of the notice. The provider is not eligible for payment pending the hearing decision. An informal conference will be scheduled in which DELC and the provider discuss the specific information needed to restore the provider’s eligibility. If the issue is not resolved at the informal conference, a hearing will be held in accordance with the policy in the hearings section of the Program Integrity section of this manual. The provider is not eligible to reapply for listing until 180 days after the denial date. Click here for examples: Child care provider requirements.