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Approval, modification, and denial of payment requests.....................................................827 Verification of need for support service payments............................................................. 829 Child care support service payments................................................................................ 829 Non-allowable payments.................................................................................................. 829 Issuing payments............................................................................................................. 830 Refugee Employment Program (REP) support service payments.........................................831 Section 11: Home visits............................................................................................................... 832 Home visits.............................................................................................................................. 833 Introduction...................................................................................................................... 833 Home visits as a tool........................................................................................................ 833 Appropriate home visits.................................................................................................... 833 Things to remember......................................................................................................... 834 Home visiting best practices............................................................................................. 834 Section 12: State Family Pre-SSI Program (SFPSS)................................................................... 835 State Family Pre-SSI Program (SFPSS)..................................................................................... 836 Program intent and overview............................................................................................ 836 Issuing benefits and changes........................................................................................... 840 Participation, cooperation and re-engagement.................................................................. 843 Section 13: Long-term care (LTC) services case management................................................. 848 Long-term care (LTC) services case management.................................................................... 849 Aging and People with Disabilities (APD) services............................................................. 849 Intellectual/Developmental Disabilities (I/DD) services....................................................... 849 Section 14: Engagement in REP Services................................................................................... 850 Engagement in Refugee Employment Program (REP) services....................................................851 What is REP engagement?................................................................................................851 Who is considered REP exempt?........................................................................................851 Who is considered REP eligible?........................................................................................851 Changing status from a REP volunteer or REP exempt person to REP eligible..................... 852 Non-Participation in REP services..................................................................................... 852