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1175 (07/2026) Chapter 8: Examples • Chapter 8: Examples HSD Mia completed the application process and eligibility can be determined for medical for Mia and her daughter. Interviews Multi-program example 1 Erica mailed in an application and requests to be scheduled for a phone interview for TANF, SNAP, ERDC, medical and REF. SNAP A phone interview is scheduled for SNAP eligibility. TANF A phone interview is scheduled for TANF eligibility. ERDC A phone interview is scheduled for ERDC eligibility. REF A phone interview is scheduled for REF eligibility. MSP Effective October 1, 2025, an interview is not required. OSIPM A phone interview is scheduled for OSIPM eligibility. HSD For HSD medical programs, an interview is not required. Individual program example(s) SNAP TANF Devin turned in application via Applicant Portal requesting TANF. Staff call to )offer him t an appointment for his TANF application, offering him a phone interview, a face-to-face interview or an appointment at an offsite location, T. Devin explains a phone interview would be best as his child has been going through a rough patch with his autism. He worries that going into the office with him would trigger his sensory issues and cannot find care for him. Staff provide Devin options of when a phone interview would work for him. ERDC Darren requests ERDC by phone, turns in a completed application with a note to please call him for a phone interview. The eligibility worker would schedule and complete a phone interview.