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1081 Chapter 7:Worker guides • Section 2: SNAP worker guides (07/2026) • Corrections Team staff will send the participant timely notice FSC1PNE. Under Worker Name/Phone, “Contact local branch worker” will be listed; • TRACS entry will be made on the participant’s record to indicate the SNAP benefits were closed. Inactivation by DMU: single person cases When no release date is listed on the jail website, or the release date is beyond the end of the month in which the Corrections Team becomes aware of the incarceration and there is not enough time for a timely notice, the team will place the participant’s EBT card into an inactive status. The Corrections Team will make a TRACS entry on the participant’s case to indicate that the EBT card was inactivated due to incarceration. These cases will be reviewed at the beginning of the following month and closed if the participant is still incarcerated. Notice FSC1PNE will be sent. If the participant is no longer incarcerated a TRACS narrative will be entered indicating no action to SNAP. Cases requiring branch action The Corrections Team will not take action on any SNAP case with multiple people receiving SNAP benefits. • When such a case has been identified, the Corrections Team will send an Outlook email advising the home branch of the participant’s incarceration status; • Each branch will have procedures in place so the transfer clerk can forward the email to the appropriate person for necessary case action. The local office is required to take action when information is received that a person is in prison. This includes sending a close or reduction notice. For SNAP, the notice must always be a timely continuing benefit decision notice (10-day). Workers may use notice FSC1PNE (to close) or FSR1PWE (to reduce) on Notice Writer. If the person is released before the effective date of the notice and contacts the local office before that date, the worker can do a ROP transaction or add the person to an open case as of the first of the next month. If the contact is made on the first of the next month or later, follow add a person policy for open cases or have the person reapply for closed cases. Note: If the only adult on the case is incarcerated, the EBT card should be inactivated to protect the participant’s benefits until their release. For cases in CRS or SRS: 1. Regardless of whether the release date is known, send notice to close or reduce benefits and remove the person from the SNAP case. 2. If the person is released before the effective date of the notice and contacts the local office before that date, the worker can do a ROP transaction or add the person to an open case as of the first of the next month. If the contact is made on the first of the next month or later, follow add a person policy for open cases or have the person reapply for closed cases.