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1002 Chapter 7:Worker guides • Section 1: Multiple program worker guides (07/2026) 212-220 Maryland 540-544 Oregon 221-222 Delaware 545-573 California 223-231 Virginia 574 Alaska 232 North Carolina 575-576 Hawaii 233-236 West Virginia 577-579 Dist. Columbia 237-246 North Carolina 580-584 Puerto Rico/VI 247-251 South Carolina 585 New Mexico 252-260 Georgia 586 Am. Samoa/Guam 261-267 Florida 587-588 Mississippi 268-302 Ohio 589-595 Florida 303-317 Indiana 596-599 Puerto Rico 318-361 Illinois 600-601 Arizona 362-386 Michigan 602-626 California 387-399 Wisconsin 627-645 Texas 400-407 Kentucky 646-647 Utah 408-415 Tennessee 648-649 New Mexico 416-424 Alabama 650-653 Colorado 425-428 Mississippi 654-658 South Carolina 429-432 Arkansas 659-665 Louisiana 433-439 Louisiana 667-675 Georgia 440-448 Oklahoma 676-679 Arkansas 449-467 Texas 680 Nevada 468-477 Minnesota 681-690 North Carolina 478-485 Iowa 691-699 Virginia 486-500 Missouri 750-751 Hawaii 501-502 North Dakota 752-755 Mississippi 503-504 South Dakota 756-763 Tennessee 505-508 Nebraska 764-765 Arizona 509-515 Kansas 766-772 Florida Hearings guide What hearings are A hearing is a formal proceeding about individual benefits when the individual has filed a hearing request and disputed a decision made by branch staff. The hearings process provides a “second look” to ensure that the benefit or overpayment decisions are correct. Hearings are also held to resolve other issues (see Individuals have a right to hearings). Administrative Law judges from the Office of Administrative Hearings (OAH) preside over each hearing, and ODHS|OHA’s position in the hearing is explained by the ODHS|OHA representative, usually a Compliance Specialist (Hearing Rep). The hearing is conducted in accordance with state statutes (ORS 183.413 and following) and the administrative rules for hearings of ODHS|OHA and OAH. ODHS|OHA’s rules are at OAR 461-025-0300 and following. The OAH rules are at OAR 137-003-0501 and following.