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The State serves as both a compliance monitor and a programmatic support system. It offers guidance throughout the provider lifecycle—from onboarding and State Plan development to monitoring and continuous improvement. Providers are expected to submit timely data, invoices, and documentation, while the State provides feedback and ensures consistency with SNAP E&T regulations. Where intermediaries (such as CEO) are involved, their role is to support—not replace—the leadership and oversight of the State. Communication flows through clearly defined channels, with the State maintaining decision-making authority and aligning all efforts with strategic goals and fiscal accountability. Overall, the State fosters a partnership approach—emphasizing shared accountability, transparency, and participant-centered service delivery. Describe how the State agency shares new policies, procedures, or other information with the intermediary or other E&T provider. Policy and procedural changes are updated in the OK SNAP Works Provider Handbook and communicated to contracted SNAP E&T providers through various channels. These include email, online virtual training sessions, and in-person meetings. Any new information is subsequently reinforced with a conference call or an additional in-person or virtual meeting as needed. Describe how the State agency, intermediaries, and E&T providers share participant data and information. Include the names of any MIS systems (or other modes of communication) used. Oklahoma’s OK SNAP Works program has been transitioning from a manual, Excel-based system to a more data-driven, streamlined platform with the ongoing development of Ergo, a centralized portal supported by SNAP E&T Technical Assistance. Initiated in 2023, Ergo is continually being developed in phases to meet the program’s growing needs. It is designed to enhance participant tracking, strengthen program oversight, and move OK SNAP Works closer to real time data access, enabling more informed, timely, and proactive decision making across the state. Key Functions of Ergo Ergo tracks each participant’s journey from enrollment through employment, offering a complete view of engagement and outcomes. The system also incorporates the Participation Activity Sheet (PAS) directly into Ergo, allowing for more comprehensive and accurate data collection. This integration makes it easier to track activities in real time, reduce manual errors, and strengthen the link between service delivery and outcome reporting. Providers use the system to submit PAS data, request technical assistance, and access centralized program documents and resources. Trend Monitoring and Outcome Analysis Ergo is making it easier to spot trends, identify which supports are used most or least, and catch when supports may be provided in excess. It also helps determine when supports are most often used, such as during regular participation or while in Job Retention. Additionally, it supports tracking the impact of the expanded Job Retention Waiver, which extended support from 90 to 365 days, offering insight into whether longer retention improves employment outcomes. The system also helps identify when components like Supervised Job Search are being used longer than intended. This visibility allows OK SNAP Works to stay focused on helping participants gain the skills and credentials they need to secure livable wage jobs and transition off SNAP within a reasonable timeframe. Previously, Oklahoma relied on a spreadsheet based process that made data entry and analysis manual and time consuming. This limited the ability to quickly identify positive patterns or intervene when negative 1/29/26, 9:31 AM State Plan OK FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-okfy26stateplan//index.html 18/156