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Claimant Handbook: A Guide to Unemployment Benefits 6 Ineligible for Benefits If there is an issue or "stop" on a claim, it can take some time for OESC to thoroughly investigate and determine eligibility. The investigation often involves notifying the previous employer and requesting job separation information or other details. Once the investigation is complete, a determination will be mailed to the claimant stating the results of the investigation. Claimants, as well as employers who are an interested party, can appeal this decision if they disagree. Filing an Appeal Parties have 10 calendar days from the mailing date of the determination to appeal the determination. If the tenth day falls on a weekend or state holiday, the deadline will be the following business day. If the determination includes an overpayment, claimants have 20 days after the mailing date of the determination to file an appeal. If the overpayment is a result of a determination, individuals must appeal both the overpayment and the determination. Appeals can be filed online, by mail, fax, phone or email. The mailing address, fax number, telephone number and email address will be listed on the Notice of Determination. Preparing for an Appeal When filing an appeal, have the following information ready: • Full legal name • Social security number • Phone number • Date of determination • Section of law you are appealing (found on the determination) • A detailed explanation of why you disagree with the decision After an appeal has been filed, parties will be mailed a Notice of Appeal with copies of all pertinent claim information. After the hearing has been set, parties will be mailed a Notice of Hearing. Parties must register before the deadline to attend the hearing. Failure to participate in the appeals hearing may result in a denial of benefits! Ineligible for Benefits & Appeals Individuals must continue filing their weekly certifications while in the appeals process! If found eligible for benefits after an appeal has completed, all eligible weeks submitted will be paid. Any weeks without a weekly certification will not be paid.