The collection of an inadvertent household error claim against a non-participating household or the collection of any administrative error claim may be suspended if collection action has already been initiated and at least one demand letter
(ii) The collection of an inadvertent household error claim against a non-participating household or the collection of any administrative error claim may be suspended if collection action has already been initiated and at least one demand letter has been sent and:
(a)the household cannot be located; or#
(a) the household cannot be located; or
(b)the cost of further collection action is likely to exceed the amount that can be recovered.#
(b) the cost of further collection action is likely to exceed the amount that can be recovered.