The cause of the delay shall be determined.

(a) The cause of the delay shall be considered the household's fault if the household has failed to complete the application process and the local district has taken the following actions to assist the household:

(1) offered to assist or has assisted the applicant in completing the application if the application form is incomplete;

(2) informed the household of the need to register for work when any member who is required to register has not done so and has given the household at least 10 days from the date of notification within which to register;

(3) assisted the household in obtaining the required verification and documentation and allowed the household at least 10 days from the date of the initial request to provide such documentation; and

(4) attempted to reschedule the interview as required in section 387.7 of this Part if the household has failed to appear at the initial interview.

(b) Delays that are the fault of the local department, including but not limited to those cases where the local district failed to take the actions to assist the household described in clause ( a ) of this subparagraph.