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59 (a) Except where impracticable to execute a written authorization, an individual or organization seeking to represent you, other than an attorney or an employee of an attorney, must have your written authorization to represent you at any conference or fair hearing and to review your case record. An employee of your attorney will be considered an authorized representative if such employee presents written authorization from your attorney or if such attorney advises the social services agency by telephone of such employee's authorization. (b) Once a social services agency and the OAH have been notified that a person or organization has been authorized to represent you at your fair hearing, such representative will receive copies of all correspondence to you from the social services agency and OAH relating to the conference and fair hearing. 18 NYCRR Subpart 358-4 Rights and Obligations of Social Services Agencies 18 NYCRR 358-4.0 Introduction. The rights and obligations of social services agencies are governed by this Subpart. 18 NYCRR 358-4.1 Proposed actions. (a) A social services agency must review or cause to be reviewed any of the following intended actions to determine whether the action is correct based upon available evidence included in the applicant's or recipient's case record: 1. proposed approval, denial, discontinuance, suspension or reduction of a public assistance grant, medical assistance authorization, SNAP benefits or services; 2. proposed increase in a public assistance grant, SNAP benefits, or a medical assistance spenddown; 3. proposed change in the amount of one of the items used to calculate a public assistance grant, SNAP benefits, or a medical assistance spenddown; 4. proposed acceptance or denial of an application for HEAP benefits; 5. proposed involuntary discharge of a resident from a tier II facility as defined in 18 NYCRR Part 900; or 6. proposed denial of an exemption from work requirements pursuant to 18 NYCRR 385.2. (b) Where it is determined that the intended action is correct after review, the social services agency must send to the applicant/recipient a notice which meets the requirements of 18 NYCRR 358-3.3. 18 NYCRR 358-4.2 Pre-hearing responsibilities.