Page 42

42 provide a fair hearing. The right to request a fair hearing cannot be limited or interfered with in any way. (b) If you are an applicant or a recipient of assistance, benefits or services you have a right to a fair hearing if: 1. your application has been denied by a social services agency, or you have agreed in writing that your application should be withdrawn but you feel that you were given incorrect or incomplete information about your eligibility for the covered program or service; or 2. a social services agency has failed to: i. determine your eligibility for a covered program or service with reasonable promptness or within the time periods required by other provisions of this Title; ii. issue or adjust your cash grant; iii. issue or adjust your SNAP benefits; or iv. authorize medical care or services for you; or 3. your public assistance, medical assistance, SNAP or services have been discontinued, suspended or reduced, or your public assistance, medical assistance or SNAP benefits have been increased; or 4. the method or manner or form of payment of all or part of your public assistance grant has been changed, a restricted payment is being made or is being continued or a medical assistance authorization is restricted; or 5. you object to the payee selected for a restricted payment; or 6. your public assistance, medical assistance, HEAP or services are inadequate; or 7. although there has been no change in the amount of your public assistance grant, medical assistance spenddown or SNAP benefits, you wish to challenge the social services agency's determination that the amount of one of the items used in the calculation of your public assistance grant, medical assistance spenddown or SNAP benefits has changed; or 8. your request for restoration of any SNAP benefits lost less than one year prior to the request for restoration has been denied; or you do not agree with the amount of SNAP benefits restored or any other action taken by the social services agency to restore such benefits; or 9. your SNAP benefits have been reduced, suspended or cancelled as a result of an order issued by the United States Food and Nutrition Service to reduce allotments because the requirements of states participating in SNAP will exceed appropriations; however, in such case you have the right to a fair hearing only if you believe that your benefit level was computed incorrectly under Federal rules, or that Federal rules were misapplied or misinterpreted; or 10. you are aggrieved by a mass change in SNAP; or 11. within a certification period, the amount of your SNAP benefits is inadequate and you have made the request for a fair hearing within such certification period; or 12. your application for SNAP benefits has been denied or your SNAP benefits have been reduced or discontinued due to a determination that you are not exempt from SNAP work requirements and that you have failed to comply with work registration or