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NYS Office of Temporary and Disability Assistance- TA and SNAP Employment Policy Manual

Section 385.11 – Page 14 Rev. 3/2022 period before the end of the 10-calendar day conciliation period may be offered the opportunity to reschedule due to a conflict. However, the start date of the demonstrated compliance must begin no later than the end of the 10-calendar day conciliation period, unless the individual has a good cause reason. Individuals who demonstrate good cause or document an exemption from SNAP E&T requirements would not be subject to a SNAP E&T sanction. Individuals who demonstrate good cause but are not otherwise exempt from SNAP E&T requirements should be reassigned to appropriate work activities. If a recipient claims to have good cause or claims to be exempt from SNAP work requirements, but the district subsequently determines that the recipient did not have or failed to document good cause/exemption, the recipient must be offered the opportunity to demonstrate compliance in a SNAP work activity to avoid the SNAP sanction. If the individual does not have good cause or does not document an exemption from SNAP work requirements and does not demonstrate compliance to the satisfaction of the district, consistent with the district’s approved TA and SNAP employment plan, the district should issue a notice of intent and impose the appropriate SNAP E&T sanction. (Additional detailed information regarding notice requirements is provided in section 385.12 of this Manual). Creating the Conciliation Notice Workers in districts outside of New York City may create a conciliation notice using the non- compliance functions in the Welfare-to-Work Caseload Management System (WTWCMS), or may use the manual notice, LDSS-4230 Conciliation Notification or LDSS-4230A SNAP Conciliation Notification. When creating a conciliation notice using WTW CMS the worker must select the correct “type of noncompliance” based on whether the noncompliance applies to only TA employment requirements, both TA and SNAP employment requirements or only SNAP employment requirements. After selecting the appropriate “type of noncompliance” the worker will enter the required information to explain the work activity assignment the individual failed to comply with and the date (or range of dates) of the missed appointment/activity assignment. When sending a SNAP conciliation notice the worker may include information regarding an appropriate SNAP work assignment for the individual to engage in to demonstrate program compliance to avoid a SNAP sanction or may include contact information for the client to request assignment to a SNAP work activity to demonstrate program compliance to avoid a SNAP sanction. Districts that elect not to use WTWCMS to generate the conciliation notice must instruct workers to identify the type of noncompliance and the corresponding manual notice (or local equivalent approved by OTDA) to be used to offer conciliation and/or the opportunity to avoid a SNAP E&T sanction by demonstrating compliance with SNAP work activities.