Page 31
Describe how E&T case managers coordinate with other staff and services. Coordination can involve tracking E&T participation, sharing information that may be relevant to participation in E&T (e.g. information related to good cause or a work exemption), and referral to additional services. QUESTION RESPONSE FIELD How do E&T case managers coordinate with: SNAP eligibility staff Nevada has established a dedicated referral email for eligibility staff to refer SNAPET appropriate individuals. This email account is monitored regularly by SNAPET staff. The SNAPET field operations staff have a specified monitored email address to report changes to SNAP eligibility staff. How do E&T case managers coordinate with: State E&T staff The SNAPET staff communicate with their SNAPET co-workers and administrative staff, via telephone, email, Microsoft Teams, in-person, and during regularly scheduled meetings. The SNAPET administrative staff provides information to the SNAPET field operations about various job openings and job fairs that are located throughout the state. As the information becomes available it is shared with the appropriate SNAPET participants to help further their career searches. Please note: Nevada operates a State-run E&T program in which SNAPET case managers are DSS employees and organizationally under the same unit as the SNAPET administrative staff. How do E&T case managers coordinate with: Other E&T providers Our partners notify DSS (reverse referrals) if it is determined through the counseling and assessment process that the student is actively receiving SNAP or if the household is likely SNAP eligible. Primary communication is done through phone, email, and Microsoft Teams. DSS staff will verify SNAP eligibility for our partner or work with the SNAP applicant to determine eligibility and ensure the individual has been referred to SNAPET by DSS eligibility staff. The agency conducts meetings with each third-party partner and will conduct meetings with additional partners to discuss program issues, share information, and collaborate. Each partner is required to complete and submit monthly reports and documentation which are reviewed, and any questions are resolved by the Division. How do E&T case managers coordinate with: Community resources DSS coordinates with the following organizations to find solutions which provide program recipients, needed services to achieve self-sufficiency: - Department of Employment, Training and Rehabilitation - Career Enhancement Program - Vocational Rehabilitation - Division of Employment Security (ESD) - EmployNV: The Statewide workforce system that provides information about access to a wide array of job training, education, and employment services in neighborhood locations - WIOA partners offering education and training services - New Employees of Nevada (NEON) The referrals to these agencies are generally informal and rely on the regular intake policies for the agencies. Staff do participate in interagency meetings/initiatives to stay apprised of employment opportunities for participants. The Division has staff located in an EmployNV Career Center/Hub and affiliated library sites in Las Vegas and the EmployNV Career Center/Hub in Reno. Our Belrose District Office is an affiliated EmployNV Career Center/Hub in Las Vegas. The co-location of EmployNV Career Center/Hubs and DSS staff at EmployNV Career Center/Hub locations provide our SNAPET participants with the ability to have a soft hand off to partners, availability of additional resources such as computer labs, and valuable relationships which are used to promote our participants. How does the State agency ensure E&T participants receive targeted case management services through an efficient administrative process, per 7 CFR 273.7(c)(6)(ii)? SNAPET participants receive case management services through an efficient administrative process as they can be requested to be referred through multiple entry points, the online self-service portal system, Access Nevada, eligibility staff, and educational/third party partners and are served by the case management staff. During the appointment the SNAPET case manager will complete an assessment; utilizing the results to determine the 1/29/26, 9:18 AM State Plan NV FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-nvfy26stateplan//index.html 31/77