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such as shelter, utilities, food, clothing, etc. If another restricted usage is determined, the head-of-household will no longer receive the cash benefits – instead a protective payee will be established to receive the cash benefits on the family’s behalf to ensure that basic ongoing needs are met. If a household has used its EBT card in a prohibited location, a Social Services Manager may consider, on a case-by-case basis, whether the use in a restricted location was the household’s only means to obtain money. If it was, the state may consider lack of access as reasonable cause and not impose an adverse action on the household. However, the prohibited POS/ATM location will still be prohibited, and Nevada will continue to work to fulfill its requirement to provide recipients adequate access to cash assistance in non-prohibited locations, including the ability to withdraw assistance with minimal or no fees or charges. This will be accomplished by providing the household with the ability to choose alternate methods of payment such as the issuance of a warrant. Households will also be assisted in locating appropriate POS/ATM locations in their area. The monthly report will include: Transaction Type Count Percentage Amount Percentage All TANF-ATM Restricted TANF-ATM Non-Restricted TANF-ATM Information regarding EBT restricted use is available to the public online. The State of Nevada TANF State Plan is available online at: https://dwss.nv.gov/TANF/TANF_-_Documents___Links/ The State of Nevada Eligibility and Payments Manual Section B-230.3.1 are is located at: https://dwss.nv.gov/Home/Features/eligibility/eligibility-n-payment-info-manual/ 2.5 Application and Determination of Eligibility Except in unusual circumstances, action on applications is taken within 45 days. Assistance to eligible applicants begins on the date of approval or no later than 30 days from the date of the receipt of a signed and completed application, whichever is earlier, provided the household was eligible. Nevada completes a redetermination of eligibility at least every twelve months with one exception. If a customer is participating in the NEON program and receiving the Employment Retention Payment (ERP), the redetermination may be extended for up to six additional months to reduce any administrative burden. 2.6 Coverage and Conditions of Eligibility Agreement of Cooperation A. An Agreement of Cooperation (AOC) must be signed by the head-of-household as a condition to the receipt of TANF NEON, Loan, and Child-Only assistance. The AOC includes: