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When the work-eligible individual no longer suffers from a hardship, the household is not eligible to receive TANF-NEON or TANF-LOAN benefits: • For 12 consecutive months if the household has not received benefits from Nevada or any other state for 60 months, regardless of whether they are consecutive or cumulative; or • During the lifetime of the work-eligible adult household member if the household has received assistance benefits from Nevada and/or any other state for 60 months, regardless of whether they are consecutive or cumulative, unless the household again suffers from a hardship. Assistance benefits provided to a household solely because a work-eligible individual in the household is suffering from a hardship may be denied or suspended if the Administrator or their designee determines this action is necessary to ensure Nevada does not exceed the 20% limitation of individuals in a hardship category. The Division may consider the TANF-NEON and/or TANF-LOAN work-eligible individual to be suffering from a hardship. Cases will be reviewed on a case-by-case basis. Factors considered in deciding whether or not to grant hardship for up to 6 months includes the following: • A Report of Illness indicating a work-eligible adult household member is ill or physically or mentally incapacitated. • The adult is a single custodial parent of a child that is less than 1 year of age (12- month lifetime limitation). • The head-of-household is an unmarried parent that is less than 18 years of age and is in compliance with high school attendance and living arrangements. • The head-of-household is 60 years of age or older, the caregiver of a child, and is a relative other than a parent of that child. • The head-of-household is suffering from any other condition or circumstance that designated staff deems a hardship. • It is determined that providing benefits will significantly increase the likelihood that the work-eligible adult household member will become self-sufficient. 5.2 Sanctions Sanctions are implemented as appropriate after intervention has failed. Staff efforts are made to encourage recipients to comply with the terms of the Agreement of Cooperation (AOC) and Personal Responsibility Plan (PRP), that includes work requirements. When the household fails to comply with the terms of their Personal Responsibility Plan, they are notified in writing (English or Spanish as appropriate) of the non- compliance issue(s), the period of time to resolve the issues, and the consequences of non-cooperation. Failure to resolve the PRP non-compliance issue(s) will result in the household’s cash benefits terminating for 3 months. • 30-Day Conciliation Period