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TANF TANF TANF TANF TANF SNAP ● Determine the month the loss began; ● Determine if the household was eligible for each month it lost benefits. ● Before restoring benefits, obtain the information to determine the household’s eligibility for the benefits in question; ● If benefits were denied, the loss is calculated from the date of application to the date the error was discovered or SNAP benefits were recertified. If terminated, calculate from the date of the initial loss, or if delayed, from the date benefits should have been received Note: When an under issuance is due to a change during the certification period, it is effective with the allotment which should have changed had the benefits been calculated correctly (e.g., the household has 10 days to report and action to update benefits must be taken in 10 days). ● Restore the difference between the amount received and the correct amount of benefits, unless the household owes a claim for an overpayment. Subtract the amount to be restored from the amount due on the claim. Issue any remaining benefit amount to the household. 831 Applying Restored Benefits Toward an Overpayment Claim Determine the amount of restored benefits by TANF ● recalculating the benefit for the

month(s) in question to determine what the household is owed. If there is a restored benefit or underpayment due when there is an existing overpayment balance, the worker must for: – Open cases: Ensure the amount deducted from the benefit does not exceed 10% of the total budgetable gross income including the TANF cash benefit, or – Closed cases: Ensure the restored benefit is applied to the overpayment balance. SNAP SNAP SNAP SNAP SNAP ● subtracting any claim balance (active, suspended, or terminated including any compromised amount) from the lost benefits before the balance is restored. Exception: Retroactive benefits cannot be used to offset claims.

Division of Welfare and Supportive Services B-831 Eligibility and Payments Manual RESTORED BENEFITS 09 Mar 01 MTL 09/02 Applying Restored Benefits to an Overpayment Claim