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SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP b. Report on the customer who has left the facility. Any unauthorized representative EBT card will be deactivated. c. Provide one-half of the benefits/allotment if any portion of the benefits have been accessed using the EBT QUEST card on their behalf and the customer leaves the facility before the 16th day of the month. The residents receive no benefits if they leave the facility after the 15th day of the month and benefits have been issued and used. 3. The group home must give the residents a change report form and tell them to report their new address to the local office within 10 days. If the resident does not report the change and cannot be located, terminate assistance allowing adverse action. 4. If a resident leaves unannounced, the group home must return their EBT QUEST card and benefits received after the departure to the local office 5. The group home must return to the Division of Social Services (DSS) any unused SNAP benefits that were not given to departing resident. EBT benefits will remain in the individual’s EBT account and may be accessed by the recipient up to one (1) year from issuance. 6. The group home must provide the local DSS office with the residents’ forwarding address. 7. The group home may not act as an authorized representative for participants who leave the facility. If a resident, with a pending application, leaves the group home/center (with or without notification) and their whereabouts are unknown and there is no subsequent contact with the agency, do not deny. Hold the application until the 30th day after the date of application before taking a denial action for loss of contact. 453 PREPARED MEALS SERVICE (toc) 453.1 Communal Dining or Meal Services (toc) Eligible households may use their EBT QUEST card (if the center has a point of sale (POS) device) to purchase prepared meals through communal dining or non-profit meal delivery services authorized by FNS. To be eligible, household members must be • 60 years of age or older; or • housebound, physically disabled, or unable to prepare their own meals. The disabled household member who is under 60 must be receiving SSI to participate in communal dining. 453.2 Prepared Meals for the Homeless (toc) Homeless households may use EBT QUEST card to purchase prepared meals from authorized meal providers or food dispensers approved by FNS for that purpose (see policy in manual section B-455.1). B-452.6 SPECIALIZED HOUSEHOLDS Division of Social Services Eligibility and Payments Manual 09 July 26 MTL 11/26 Center Responsibilities as Authorized Representatives