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SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP 452.4 Office Manager Responsibilities (toc) 1. Report misuse of SNAP benefits in centers certified by USDA to Officer in Charge, Supplemental Nutrition Assistance Program Food and Nutrition Service, USDA 360 East 2nd Street, Ste. 705 Los Angeles, California 90012 Telephone: (213) 894-7834 Toll Free: (877) 823-4369 Do not take further action on a facility certified by USDA before USDA's action but correct over issuances as needed. 2. Report misuse in centers certified by state agencies to the Investigations and Recovery Specialist, SNAP Program Specialist or the Chief of Eligibility and Payments. If the investigative unit determines the report is valid, they refer to the facts to: Officer in Charge, Supplemental Nutrition Assistance Program Food and Nutrition Service, USDA 360 East 2nd Street, Ste. 705 Los Angeles, California 90012 Telephone: (213) 894-7834 Toll Free: (877) 823-4369 A center disqualified by FNS or loses its state license cannot serve as an Authorized Representative. 452.5 Processing Applications (toc) Most time frames and procedures for certifying households apply to residents of group homes. The exceptions are: • Household size — Use the following procedures to certify group home residents and their families if they live together:  If the group home applies, single residents are certified as one-person households.  If the residents apply together, 16 is the largest household. • Expedited Service — Group home residents are eligible for expedited service if otherwise eligible. The expedited time frame (7 days) begins the date the application is date stamped in the Division of Social Services (DSS) district office. • Adverse Action — If the center loses its certification from the certifying agency or agencies of the state or has its status as an authorized representative suspended due to a Food and Nutrition Service (FNS) disqualification as a retailer, residents shall be notified they are no longer eligible to participate, but NO adverse action is required. However, residents of group living arrangements applying on their own behalf are still eligible to participate. B-452.4 SPECIALIZED HOUSEHOLDS Division of Social Services Eligibility and Payments Manual 09 July 26 MTL 11/26 Office Manager Responsibilities