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FS FS FS FS FS FS FS FS FS FS 1030.2 Scheduling and Location of Hearing Upon receipt, a request for a hearing is forwarded to the Hearing Officer who notifies the household and appropriate staff of the time, date, and place of the hearing. The household is given at least ten days advance notice prior to the scheduled hearing unless they request the hearing be held in a shorter period of time. At the discretion of the Hearing Officer, a hearing may be postponed if requested by either party. Note: Postponements of Food Stamp/Medicaid Estate Recovery hearings cannot exceed thirty (30) calendar days.

Hearings may be conducted by telephone when agreed to by all parties and acknowledged in writing. The telephone hearings will be tape recorded.

A hearing is considered abandoned when neither the household or their authorized representative appear for a scheduled hearing, unless the Hearing Officer finds good cause for failing to appear. Substantiation of good cause must be received within ten (10) days of the date of the scheduled hearing. 1040 TIMELY ACTION ON HEARINGS Once completed, the Hearing Officer notifies the household and appropriate staff of the hearing decision. Use the following procedures to implement the Hearing Officer’s instructions. If the hearing decision results in restored benefits, an increase in benefits for the current month, and/or future months, and no additional information or verification is needed Then . . . ensure that within 10 days from the date notice is received

! benefits for future months are increased, and ! all benefits for the current and past months for which the household is eligible are provided or mailed. additional information or verification is needed within 10 days give the household Form 2429, Insufficient Information Request, and allow 10 days for the needed information to be provided. List the specific information/verification needed in order to provide benefits. If . . . all needed information requested is received Then . . . within 10 days increase benefits for future months and/or issue benefits for the current and past months. part, but not all, of the information requested is received increase benefits for future months and/or benefits for each month for which information/verification is provided within three work days from receipt of the information/verification.* *To reissue, replace or restore benefits, See manual sections B-200, B-300 and B-800.

Division of Welfare and Supportive Services B-1030.2 Eligibility and Payments Manual HEARINGS 06 Sep 01 MTL 06/05 Scheduling and Location of Hearing