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SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP If . . . Then . . . The individual indicates they used more than one SSN or allowed others to use their SSN. The individual will need to contact their local Social Security office to resolve the issue or call 1­ 800-772-1213 to set up an appointment. Be sure to tell them to take a copy of the SSA quarter documentation and identifying information to the office with them. You need to determine if quarters with a Z or # indicator can be credited to the 40-quarter total. Refer the case to the SSA office of Central Records Operations for investigation. Send a written request containing the following information: ¨ Name ¨ Social Security Number ¨ Date of Birth ¨ Year or years in question ¨ Return address ¨ Copy of SSA quarter documentation A separate request is needed for each SSN to be investigated. Mail the request along with the copy of the SSA quarter documentation to: SSA, ORCO PO Box 17750 Baltimore, MD 21235-0001 The individual indicates there are missing quarters or the code "Z" is 1978 or later. Have the individual (if they are the number holder of the SSN) complete the SSA-7008. Proof of earnings, such as W-2s, pay slip/stub, tax return or statement from the employer should be provided. On top of the SSA-7008 write "Welfare Reform." If the individual is not the number holder of the SSN, tell the individual the number holder must complete the SSA-7008 and provide proof of earnings as shown above. All SSA-7008s, along with the documentation, should be mailed to: SSA, ORCO PO Box 17752 Baltimore, MD 21235-0001 If the individual has no documentation, they should contact their local Social Security office or call 1-800-772-1213 to arrange an appointment. A-439.7.5 CITIZENSHIP Reconciliation of Other Covered Employment Division of Social Services Eligibility and Payments Manual 01 May 26 MTL 06/26