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TANF TANF TANF TANF TANF TANF TANF TANF SNAP SNAP SNAP SNAP SNAP SNAP SNAP SNAP 1840 RIGHTS OF APPLICANTS (toc) 1841 Right to Appeal (toc) Households have the right to appeal decisions about their cases. Notice of the right to appeal is included on legal notices or other printed forms. A TANF household must request a hearing in A SNAP household may request a hearing verbally writing. or in writing. If a request for a hearing also includes a timely request for continued benefits, the benefits must be continued within two (2) workdays of the date of the request or three (3) days, whichever comes first. Other programs require a written request for a hearing. 1842 Availability of Free Legal Representation (toc) Legal notices and other printed forms contain the name, address and phone number of free legal services that are available in the area. 1843 Continued Benefits (toc) If a household’s request for a hearing is received PRIOR to the effective date of the proposed action or WITHIN 13 DAYS from the date of the Notice of Decision (the day after the date on the notice is the first day of the 13-day period), whichever is later, the household shall be provided continued benefits until: • the hearing decision is made, unless a written request not to continue benefits is provided; or the hearing officer makes a preliminary finding the sole issue is one of state or federal law requiring automatic benefit adjustments. Note: if the action is to assign a protective payee because of mismanagement and the caretaker appeals the action, issue the TANF benefit to a protective payee until the hearing decision is rendered. • The certification period ends; or • The household waives their right to continued benefits verbally or in writing; or • the household voluntarily withdraws their request for a hearing or for continued benefits; or • the hearing officer renders a decision in the agency’s favor. If a hearing request is not received timely, good cause must be shown. Good cause may include (not all inclusive) hospitalization of the customer or other family emergencies, postal service delays, division oversights, misrouting of the hearing request, transportation problems and telephone service access. If guidance or clarification is needed for a good cause determination, contact the program specialist responsible for the program for which the hearing is filed. A-1840 CASE DISPOSITION RIGHTS OF APPLICANTS Division of Social Services Eligibility and Payments Manual 30 June 26 MTL 10/26