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Division of Welfare and Supportive Services Energy Assistance Program Manual GLOSSARY

Applicant means the person who signs the application on behalf of the household. The applicant does not have to be the head of the household. Arrearage Payment Component means a once-in-a-lifetime assistance payment sufficient to eliminate the applicant’s arrearage debt accrued at their current address, with the heating and/or cooling vendor providing other eligibility criteria are met. This program serves as one of the specialized assistance components offered by EAP. Authorized Representative means someone authorized by the applicant and acting on behalf of and in the interests of an applicant in the application and/or reapplication process. Boarder means an individual who pays the household only for lodging expenses, is not related to the household by blood, marriage or adoption, utilizes different or separate sleeping quarters from the rest of the household, and has a signed, dated and notarized rental or lease agreement with the property owner. A boarder, by this definition, is not a member of the household. Case Narratives are a chronological history of case events that are maintained in the EAP system which support the actions taken by the case manager. Child means a household member less than six (6) years of age. Client means a person who is receiving EAP benefits (as opposed to an applicant who is applying for benefits). The term client and recipient are synonymous. Collateral Contact means a third party verification source of information needed to determine eligibility or benefit amount. Crisis Intervention Component means one of the specialized assistance components offered by EAP. This component assists households whose gross annual income exceeds current program year federal poverty level except for allowable qualifying expenses for a crisis, which reduces the annual income to the current program year federal poverty level or less. Current means within the prior 30 calendar days from the date of application or application review. Disabled refers to persons meeting one of the following: 1. receiving or approved to receive Supplemental Security Income (SSI) or Social Security disability payments; 2. receiving VA benefits because they have a 100% service-connected disability according to the VA, need regular aid and attendance or are permanently housebound;

3. a surviving spouse of a deceased veteran who meet one of the following criteria according to VA: a. need regular aid and attendance; b. permanently housebound; MTL 01/24 June 25, 2024 - 1 - Glossary