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State Plan NM FY26 - Original Submission Page of 36 77 GOOD CAUSE In accordance with 7 CFR 273.7(i), the State agency is responsible for determining good cause when a SNAP recipient fails or refuses to comply with SNAP work requirements. Since it is not possible for FNS to enumerate each individual situation that should or should not be considered good cause, the State agency must take into account the facts and circumstances, including information submitted by the employer and by the household member involved, in determining whether or not good cause exists. How does the State agency reach out to the SNAP participant to determine good cause? Select all that apply. Phone Call Email Text Message Physical Form How does the State agency reach out to the employers to determine good cause? Select all that apply. Phone Call Email Text Message Physical Form How does the State agency reach out to E&T providers to determine good cause? Select all that apply. Phone Call Email Text Message Physical Form MIS System How many attempts are made to reach out to the SNAP participant for additional information? One Two Three More than three What is the State agency's criteria for good cause? SNAP E&T is a voluntary program. There is no conciliation process, however, the customer may be disenrolled at will with no benefit penalty. NMHCA follows both 7 CFR 273.7(i) good cause policy and 7 CFR 273.7(c)(18) provider determination policy. In the scenario where there’s not an appropriate component available for the participant, good cause will be evaluated through the provider determination process outlined on the provider guide. In the scenario where there’s no openings for E&T participants to participate in the program, good cause will be determined by stating this information in case comments