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State Plan NM FY26 - Original Submission Page of 34 77 filed leadership to review all processes, guidance, trainings etc. that impact eligibility workers. Through Training Support Bureau- Field leadership assists in updating or creating trainings provided to eligibility workers. How do E&T case managers coordinate with: State E&T staff E&T case managers coordinate with other E&T providers via email, Work Path and virtual meetings. Equus is emailing CNM a spreadsheet with participant data every time they have referrals for the Educational Program component as an added layer of security to ensure participants are assisted in a timely manner. Work Path is also a way that providers coordinate as they refer participants from one team to another. Lastly NMHCA leads biweekly meetings with both providers to address trends, processes, questions etc. How do E&T case managers coordinate with: Other E&T providers E&T case managers coordinate with other E&T providers via email, Work Path and virtual meetings. Equus is emailing CNM a spreadsheet with participant data every time they have referrals for the Educational Program component as an added layer of security to ensure participants are assisted in a timely manner. Work Path is also a way that providers coordinate as they refer participants from one team to another. Lastly NMHCA leads biweekly meetings with both providers to address trends, processes, questions etc. How do E&T case managers coordinate with: Community resources E&T case managers coordinate with community resources by phone or email. Our providers have an excel spreadsheet with community resources statewide. This is a living document that continues to grow as barriers are addressed with participants statewide. How does the State agency ensure E&T participants receive targeted case management services through an efficient administrative process, per 7 CFR 273.7(c)(6)(ii)? The State agency ensures that E&T participants receive targeted case management services by ensuring all tools, resources, announcements, training, memos etc. are current per CFR. It all begins when eligibility workers conduct their interactive interview and go over the Rights and Responsibilities, SNAP General Work Requirements, ABAWD Work Requirements and SNAP E&T Work Requirements. The eligibility Worker will use the tools provided to them via the QuikGuide to provide participants the information they need to know about the program which includes case management topics such as Orientations, Assessment, Employment Plan, Reimbursements etc. This is the first step that eligibility workers take towards providing case management services information. Once the verbal communication is delivered, the referral to E&T is made and the written notice is mailed. Equus will then make initial contact attempt a one and done and complete an orientation to go over specifics on what case management will look like. NMHCA understands every participant is different and not everyone will receive the same case management approach as they will all have different barriers. Using the Whole Family Approach Model helps determine if any community resources are needed to assist the entire family. With these strategies in place NMHCA ensures that through monthly case reviews and annual ME’s, case managers are delivering case management services as expected. How do your offered case management services support the participant in the E&T program and provide activities and resources that help the participant achieve program goals? We offer case management services support participants in E&T by providing clear and concise program expectations during the orientation and addressing current barriers as well as future barriers. This is