Page 25

State Plan NM FY26 - Original Submission Page of 25 77 the E&T Service Provider will have it in the queue; the Service Provider has 5 business days to make initial contact and possibly complete the One-and-Done process. When does the screening for a reverse referral request occur? A reverse referral is when a provider has identified an individual, they believe is eligible for SNAP E&T, however, has not yet been determined eligible or appropriate for SNAP E&T services, This usually occurs at any outreach event the E&T Service Provider attends, and the program is introduced to any individuals that interact with the Provider. When this happens, the provider will complete the ET009 and upload it into a shar-point document for E&T, once received, the snap team will review the reverse referral form and submit it to the HCA filed office leadership where it is then reviewed and screened properly, if deemed eligible for services the participant would be notified that they are eligible for E&T services, and will get a welcome letter ET001 mailed to them. Describe the process for screening during the reverse referral request process, including the staff involved. Reverse Referral Process is where a reverse referral is when a provider has identified an individual, they believe is eligible for SNAP E&T, however, has not yet been determined eligible or appropriate for SNAP E&T services. SNAP E&T Provider: The provider will complete the ET009 Reverse Referral form and place it in their SharePoint folder for review no later than 24 hours after contact, The snap E&T team will receive the uploaded form and review the reverse referral form and submit it to the HCA filed office leadership where it is then reviewed and screened properly, if deemed eligible for services the participant would be notified that they are eligible for E&T services, and will get a welcome letter ET001 mailed to them. NMHCA EW Responsibilities: Review the form to ensure all areas are completed, including the name and title of the college representative that completed the form. Determine if the student has an active SNAP case or pending application in ASPEN + process this form; if a SNAP case is not found, provide the individual with an application. If an interview is needed, please follow the QuiKGuide guidance, and update the necessary screens, such as Employment Services, and Education screens to correctly reflect student eligibility. Once the interview is completed and the case is fully processed, review the SNAP EDG to ensure the student exemption is correct. Once SNAP is certified, review pending correspondence to ensure correct Notice of Case Action (NOCA) is generated along with the E&T Welcome Letter (ET001). Inform the student that an E&T referral will be automatically generated, and the E&T Service Provider will attempt contact within 5 business days. If successful contact cannot be made with the participant, the participant will be disenrolled from the E&T program and the referral will be closed out. College Reverse Referral Process Education Service Providers Responsibilities: