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State Plan NM FY26 - Amendment 1 Page of 44 99 How many attempts are made to reach out to the SNAP participant for additional information? One Two Three More than three What is the State agency's criteria for good cause? SNAP E&T is a voluntary program. There is no conciliation process, however, the customer may be disenrolled at will with no benefit penalty. NMHCA follows both 7 CFR 273.7(i) good cause policy and 7 CFR 273.7(c)(18) provider determination policy. In the scenario where there’s not an appropriate component available for the participant, good cause will be evaluated through the provider determination process outlined on the provider guide. In the scenario where there’s no openings for E&T participants to participate in the program, good cause will be determined by stating this information in case comments and providing resources to participants to other employment programs operating near them. Good Cause includes circumstances beyond the participants control such as, but not limited to: Illness Illness of another household member Household Emergency Unavailability of transportation Lack of adequate Child Care for children who have reached age 6 but are under age 12 In addition to the above circumstances, Good Cause for leaving employment includes: Discrimination by employer Unreasonable work demands or conditions Accepted another job Enrolled in school Accepted a job or enrolled in school and household has to move Resignation of job recognized as retirement Employment became unsuitable