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State Plan NM FY26 - Amendment 1 Page of 41 99 Describe how E&T case managers coordinate with other staff and services. Coordination can involve tracking E&T participation, sharing information that may be relevant to participation in E&T (e.g. information related to good cause or a work exemption), and referral to additional services. QUESTION RESPONSE FIELD How do E&T case managers coordinate with: SNAP eligibility staff E&T case managers coordinate with eligibility workers several ways such as Via email- using the SNAP E&T email address or through QuikGuide announcements. Schedule meetings with field leadership who oversee eligibility workers. Blue Folder Process- internal review process SNAP E&T has, that allows filed leadership to review all processes, guidance, trainings etc. that impact eligibility workers. Through Training Support Bureau- Field leadership assists in updating or creating trainings provided to eligibility workers. How do E&T case managers coordinate with: State E&T staff E&T case managers coordinate with E&T staff via email, virtual or in person meetings and through a shared SharePoint site. We meet on a weekly basis virtually and get invited to in-person gatherings where we have conversations about coordinating efforts to better serve participants. We utilize the SharePoint site to share information and data. We also attend outreach events together to provide more information to our community about the services we offer. How do E&T case managers coordinate with: Other E&T providers E&T case managers coordinate with other E&T providers via email, Work Path and virtual meetings. Equus is emailing CNM a spreadsheet with participant data every time they have referrals for the Educational Program component as an added layer of security to ensure participants are assisted in a timely manner. Work Path is also a way that providers coordinate as they refer participants from one team to another. Lastly NMHCA leads biweekly meetings with both providers to address trends, processes, questions etc. How do E&T case managers coordinate with: Community resources E&T case managers coordinate with community resources by phone or email. Our providers have an excel spreadsheet with community resources statewide. This is a living document that continues to grow as barriers are addressed with participants statewide. How does the State agency ensure E&T participants receive targeted case management services through an efficient administrative process, per 7 CFR 273.7(c)(6)(ii)? The State agency ensures that E&T participants receive targeted case management services by ensuring all tools, resources, announcements, training, memos etc. are current per CFR. It all begins when eligibility workers conduct their interactive interview and go over the Rights and Responsibilities, SNAP General Work Requirements, ABAWD Work Requirements and SNAP E&T Work Requirements. The eligibility Worker will use the tools provided to them via the QuikGuide to provide participants the information they need to know about the program which includes case management topics such as Orientations, Assessment, Employment Plan, Reimbursements etc. This is the first step that eligibility workers take towards providing case management services information. Once the verbal communication is delivered, the referral to E&T is made and the written notice is mailed. Equus will then make initial contact attempt a one and done and complete an orientation to go over specifics on what case management will look like. NMHCA understands every participant is different and not everyone will receive the same case management approach as they will