12 Fair Hearings,2605(b)(13) - Assurance 13
12.1 How many fair hearings did the Grant recipient have in the prior federal Fiscal Year? 0 12.2 How many of those fair hearings resulted in the initial decision being reversed? 0 12.3 Describe any policy and/or procedural changes made in the last federal Fiscal Year as a result of fair hearings? None. 12.4 Describe your fair hearing procedures for households whose applications are denied and/or not acted upon in a timely manner. Once fairhearing requests are received, they are reviewed by a Program staff that has been trained on fairhearing, reviewing for the substance of the request, the guidelines, including the benefit matrix to ensure that the correct benefit was awarded. The staff would prepare a detailed report of findings for Program management review, after which the result is approved and the customer is notified of the outcome and provided information if they want to request for an Administrative Hearing, which is handled by an Administrative Law Judge. 12.5 When and how are applicants informed of these rights? Applicants are informed of their rights to a fairhearing and administrative review at the point of submitting an application. They are also at that point provided a pamphlet on the fairhearing and administrative review process. A copy of the pamphlet signed by the applicant as proof that they received it is kept in their file. For the online applicants, there is an attestatation that they have read and understood the fairhearing process. If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.