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Describe how E&T case managers coordinate with other staff and services. Coordination can involve tracking E&T participation, sharing information that may be relevant to participation in E&T (e.g. information related to good cause or a work exemption), and referral to additional services. QUESTION RESPONSE FIELD How do E&T case managers coordinate with: SNAP eligibility staff State E&T staff may contact eligibility staff by phone or email. Due to the nature of the roles, this communication typically occurs at the supervisor level. How do E&T case managers coordinate with: State E&T staff State E&T staff also serve as case managers. How do E&T case managers coordinate with: Other E&T providers New Hampshire does not currently utilize E&T Providers. How do E&T case managers coordinate with: Community resources The primary means of coordination is through the quarterly NH Employment Security Regional Partners meetings. How does the State agency ensure E&T participants receive targeted case management services through an efficient administrative process, per 7 CFR 273.7(c)(6)(ii)? Case management training is incorporated into onboarding to ensure staff understand expectations and best practices from day one. Case management remains a standing item in partner meetings to promote standardization, continuous improvement, and knowledge sharing across partner organizations. Case management performance is evaluated by an internal monitoring process. Reviews include participant file audits to assess the accuracy and completeness of case notes, employment plans, and documentation of progress. This process reinforces accountability and highlights the critical role of case management in achieving program outcomes. How do your offered case management services support the participant in the E&T program and provide activities and resources that help the participant achieve program goals? Case managers connect participants to the right services at the right time to maintain engagement and build momentum. When possible, they execute warm handoffs to training providers, community resources, or support services. Case managers conduct regular follow-ups to assess progress and adjust employment plans as necessary. How does the SNAP State agency ensure the case management services offered do not act as an impediment to successful participation in E&T? Case managers are trained to assess individual needs and deliver only those services that directly support the participant’s goals. Unnecessary activities are not required. Participants are not directed to complete case management tasks solely to meet procedural checkboxes. 1/29/26, 9:16 AM State Plan NH FY26 - Amendment 1 https://dam-fns.usda.gov/sites/default/files/microsite/snapet-nhfy26stateplan//index.html 28/59