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2026/2027 FAP Vendor Agreement

2 • Any outstanding FAP Benefit refunds due to account closures for any Eligible Households should be returned to the Subgrantee within 30 calendar days of the account closure. . All refunds must identify the Eligible Household name, the reason for the refund, and the FAP program year in which the funds were initially paid to the Supplier. • All participating wood/wood product vendors are required to submit a current copy of their NH Secretary of State Certificate of Good Standing (www.sos.nh.gov) along with this signed FAP PY27 Vendor Agreement. This requirement may be waived if unable to obtain.

• The Supplier agrees to provide Home Energy on an emergency basis to an Eligible Household after receiving direct authorization of the Benefit by email or telephone from the Subgrantee. Any special delivery charges must be pre-approved by Subgrantee.

Section 3. PAYMENT PROCEDURES

The Subgrantee is required to pay the Supplier within 30 calendar days after notification of the Benefit is sent. The Payment sent will be the full Benefit amount to be applied to the customer’s account as credit to be utilized until expended or expired. The credit can pay for the cost of the Home Energy as well as any delivery fees or tariff charges. The Supplier agrees to provide once a year an accurate written list of FAP customers along with any remaining Benefit balance.

Section 4. NON-DISCRIMINATION AND ADVERTISING

The Supplier shall not advertise in a manner that implies that FAP assistance is available only through that Supplier, or that FAP applications are taken by the Supplier, or that in any other way misleads the public about the FAP.

The Supplier will assure that no Eligible Households will be treated adversely because of such assistance under applicable provisions of New Hampshire law. The Supplier will not discriminate in either the cost of goods or services provided against any Eligible Household whose behalf the State of New Hampshire or its agents make Payments. The Supplier also agrees to respect the confidentiality of those households participating in the Fuel Assistance Program.

Section 5. FUEL ASSISTANCE CONTRACT DURATION AND TERMINATION

The Supplier agrees to notify the Subgrantee and the NH FAP if it is not able to fulfill any or all of the requirements in this vendor agreement at any time. The Supplier’s failure to comply with any of the provisions of this Vendor Agreement shall, at the sole option of the FAP, enable the FAP to terminate this Vendor Agreement without liability thereto, and entitle the FAP to bar the Supplier from participation in future Fuel Assistance Programs administered by the State of New Hampshire and to avail itself of any other remedies available under any applicable law. The terms of this agreement and its execution are subject to the applicable laws and regulations of New Hampshire. This Vendor Agreement shall be in effect until midnight August 1, 2028. (when all PY27 benefits should be expended or returned) In the event of early termination of this Agreement, the Supplier shall return all FAP funds provided to the Supplier and not expended on Eligible Household accounts within 30 days from termination to the Subgrantee.