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2026 - 2027 I PY27 NH Fuel Assistance Program (FAP) Procedures Manual 7 3. GLOSSARY

Apartment: An individual dwelling containing a bathroom, kitchen, and separate entrance located within one exterior building that has two or more separate residential units

Application Date: The date entered on the application in ECOS. This date should be the date the application was received by the CAA via email, online application, mail, fax, or in person drop off. If the applicant completed an in-person or over the phone interview in lieu of an application, this is the date of in-person interview

APTD: Aid to the Permanently and Totally Disabled

Benefit: The certified dollar amount of assistance that a FAP-certified eligible household is qualified to receive

CAA: Community Action Agency

Certifier: An appointed CAA staff member familiar with the FAP’s qualification requirements who reviews the applications for completeness and accuracy and deems the applications eligible or ineligible for benefits based upon the information gathered from the applicants

Disabled: Physical or mental impairments which substantially limit one or more major life activities, which are compensated for with a disability payment such as SSDI, SSI, APTD, or VA disability for a long-term disability

ECOS: An acronym for Energy Community Online System, ECOS is the statewide software program that New Hampshire utilizes to administer the Fuel Assistance Program.

Elderly: Age sixty (60) years or older

Energy Emergency: A condition that poses a serious threat to the health and safety of the household due to the lack of home energy

FANF: Financial Assistance to Needy Families (formerly TANF)

Foster Care Payments: A reimbursement for the in-home care of the foster person that is not considered income to the household. The foster adult/child is not listed or counted as a household member on the application. Foster care payments must be documented and noted in the comments section of the application.