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fuel type within the previous 36 months, unless extenuating circumstances exist in the Department’s discretion. 005. FURNACE OR AIR CONDITIONER REPAIR OR REPLACEMENT ASSISTANCE. Qualifications for furnace or central air conditioner repair or replacement assistance and window air conditioner assistance are listed below.
005.01 FURNACE OR CENTRAL AIR CONDITIONER. To qualify for repair or replacement assistance for a furnace or central air conditioner in a home owned or being purchased by a household, the household must be eligible for Low Income Home Energy Assistance Program heating or cooling assistance, provide documentation that emergency repair or replacement is necessary, provide estimates for the cost of repair or replacement as requested by the Department, and have received no repair or replacement assistance for a furnace or air conditioner within the previous 60 months, unless extenuating circumstances exist as determined in the Department’s discretion. 005.02 WINDOW AIR CONDITIONER. To qualify for assistance to purchase a window air conditioning unit, the household must be eligible for cooling assistance, provide estimates for the cost of purchase as requested by the Department, and have received no assistance to purchase a window air conditioning unit within the previous 60 months, unless extenuating circumstances exist as determined in the Department’s discretion. 006. NOTICE TO HOUSEHOLD. The Department sends written notice to households informing of eligibility determinations. 006.01 APPROVAL. When a household is approved for assistance, the Department sends written notice indicating: (A) The Department has made a payment to a provider on behalf of the household; or (B) The payment schedule by which the Department will make payment to the household. 006.02 DENIAL. When the Department denies a household’s application or request, the Department will send written notice to the household that states the reason for denial and notifies the household of its right to appeal.