011.01(C)(ii)(2) EVIDENCE NOT SUBMITTED BY RECIPIENT.

When corroborative evidence is not submitted in support of a claim: (a) The Department investigates the good cause claim when it is believed that the claim is credible without corroborative evidence and the evidence is not available; and (b) The Department will find good cause if the recipient's statement and the investigation indicate that the individual has good cause for refusing to cooperate.