004 APPLICANT’S AND RECIPIENT’S RIGHTS.

The applicant or recipient has the right to: (A) Apply. Anyone who wishes to apply for assistance must be given the opportunity to do so. No one is denied the right to apply for public assistance; (B) Action on the individual’s application for assistance within the allowed timeframe per regulation; (C) Adequate notice of any action affecting his or her application or assistance case; (D) Appeal to the Director for a hearing on any action, or inaction, with regard to an application, the amount of the assistance payment, or failure to act within the allowed timeframe per regulation. The appeal must be filed in writing within 90 days of the action or inaction. (E) Have his or her information treated confidentially; (F) Have his or her civil rights upheld. No person may be subjected to discrimination on the grounds of his or her race, color, national origin, sex, age, disability, religion, or political belief; and (G) Have the program requirements and benefits fully explained.