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Low Income Home Energy Assistance Program Division 10 Service 415 Program 415 Chapters 05 - 65 North Dakota Department of Health and Human Services

Crisis Prevention 415-50-02-05 Emergency Services Available 415-50-05 Supplemental Fuel 415-50-05-05 Minor Repairs 415-50-05-10 Furnace Replacement 415-50-05-15 Consumer Goods 415-50-05-20 Electric Utilities 415-50-05-25 Ineligible Energy Costs 415-50-05-30 Eligibility for Emergency Fuel Assistance 415-50-10 Application 415-50-10-05 Emergency Assistance Eligibility Guidelines 415-50-10-10 Emergency Payments on Old Bills 415-50-10-20 Exception to Limitation for Emergency Services 415-50-15 Deposits 415-50-20 Notification of Action Taken on Emergency Assistance 415-50-25 Emergency Assistance - Appeal Process 415-50-30

Fraud and Recovery Procedures 415-55 Erroneous Payments 415-55-01 Underpayment Adjustments 415-55-05 Recovery of Overpayments 415-55-10 Fraud 415-55-10-05 Suspected Fraud Guidelines 415-55-10-05-05 Overpayments Due to Administrative and/or Client Error 415-55-10-10 Discontinuation of Collection Efforts 415-55-15 Transmittal of Recoveries 415-55-20 Underpayment Adjustments and Recover of Overpayment from Recovery Vendors 415-55-25 Documentation in Case File 415-55-30

Cooling Assistance Program 415-60 Forms Appendix 415-65