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Low Income Home Energy Assistance Program Division 10 Service 415 Program 415 Chapters 05 - 65 North Dakota Department of Health and Human Services
Right to Review Manual Policies 415-05-25 (Revised 10/00 ML #2629) View Archives
State and county social service agencies are required to maintain program materials and policies and to make them available for examination by the public upon request; therefore, the public has a right to review the policies and procedures of the Low Income Home Energy Assistance Program. The agencies have the right to insist that such review of policies be restricted to regular hours during normal work days.
Public social service agencies are required to reproduce without charge certain policy materials reasonably requested by an applicant/recipient to help him decide whether to appeal for a fair hearing or with his preparation for a fair hearing. Such policies must also be made available without charge or at a charge related to actual cost to other individuals or organizations appearing to have a legitimate interest in them.