Page 317
Low Income Home Energy Assistance Program Division 10 Service 415 Program 415 Chapters 05 - 65 North Dakota Department of Health and Human Services
Emergency Assistance - Appeal Process 415-50-30 (Revised 10/1/14 ML #3407) View Archives
If a household believes the decision made on their Heating Assistance or Emergency Assistance application may be wrong, or if they do not receive a written notice of the action taken on your Heating Assistance application within 45 days from the date their application is received, they should first contact their county social service office to be sure they have all the information they need to correctly determine your eligibility.
If the household still believes the decision is wrong for some reason, they are entitled to request a hearing before the North Dakota Department of Human Services.
Contact the county social service office for instructions on how to request a hearing. The household’s request for a hearing must be received within 30 days of the date of the notice of action. The household can have an attorney, relative, friend or other person assist them at the hearing.
If a household’s hearing request is received within that time, their benefits will not be changed until a decision is reached. However, the household will be required to pay back any excess benefits received if the appeal is not successful.
A hearing officer will contact the household to arrange a hearing time and place that is convenient for them.
The household will receive a written decision from the North Dakota Department of Human Services.