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Low Income Home Energy Assistance Program Division 10 Service 415 Program 415 Chapters 05 - 65 North Dakota Department of Health and Human Services
Record of Payments 415-45-20-05 (Revised 10/00 ML #2629) View Archives
The Record of Payments notice to the client is generated by the computer whenever a case is closed either by the county or automatically by the computer. IT DOES NOT TAKE THE PLACE OF THE NOTICE OF ACTION THE COUNTY IS TO SEND TO THE FAMILY WHEN THE CLOSING IS NOT DONE AUTOMATICALLY BY THE COMPUTER (closing codes 04-07).
The Record of Payments notice will tell the customer what payments LIHEAP has made. It will identify the amount of the payment, who the payment was paid to, the fuel type or service, the date paid, and the date of the bill.
If an emergency or premium payment is listed, a message explaining the emergency and premium payments will be printed.
If the payment is a correction, the "paid for" field will appear with "adjustment." If the correction is a refund or cancellation, the negative sign will be printed beside the amount paid.
The notice instructs the recipient to compare the payments on the notice with the household's records to assure correctness and to contact the county social service office if there are any questions.