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Low Income Home Energy Assistance Program Division 10 Service 415 Program 415 Chapters 05 - 65 North Dakota Department of Health and Human Services

service office. The county will need to determine if the computer was coded incorrectly or if something else is wrong. Once the discrepancy is resolved, the supplier can rebill the delivery, if the delivery can correctly be billed to LIHEAP. 8. 'Pending Case - Cannot Pay': This message tells the supplier that the case is not yet approved for payment. This situation is unlikely to occur unless the county has forgotten to remove the "pending" status code when approval information was added to the computer case record. The bill can be resubmitted once the computer file is corrected.