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Low Income Home Energy Assistance Program Division 10 Service 415 Program 415 Chapters 05 - 65 North Dakota Department of Health and Human Services
County Social Service Response to Change/Deadlines 415-40-10 (Revised 10/00 ML #2629) View Archives
The eligibility worker has 10 days to review the reported change and to recompute the benefit if necessary, and enter the new information on the Household Data Record. The "Notice of Action" must be sent within 10 days from the date the household reported and verified the change.
The effective date of the change (LIHEAP Share Effective Date or Action Date) will vary depending on the reason for the change and if the change was reported within 10 days.
If the worker is unable to recalculate the change within 10 days, and the household co-payment percentage decreased, the worker will need to make miscellaneous payments for fuel that was delivered between the time the change was reported and the LIHEAP Share Effective Date. If the household's co-payment percentage increased, an attempt must be made to collect any overpayment that occurs due to the worker failing to process the changes on time.