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Low Income Home Energy Assistance Program Division 10 Service 415 Program 415 Chapters 05 - 65 North Dakota Department of Health and Human Services

The county also needs to tell the State Office when the household file using the new vendor ID will be entered on the computer.

The State Office will automatically send the vendor a computer printout entitled "Request for Payment" along with a copy of the LIHEAP Heating Vendors Billing Procedures Manual. This printout will have the names of all the vendor's LIHEAP-approved customers currently on file up to the date the "Request for Payment" is printed. It will repeat the benefit level and authorization period for each approved customer and will also be used by the vendor to bill LIHEAP for heating energy supplied to the customer.

This printout will be sent automatically from the State only when the vendor first has a customer approved for LIHEAP. From then on, a new "Request for Payment" will only be sent when a payment is made to the vendor.

For Vendors Carried Over From Previous Heating Season All vendors carried on file at the end of the previous heating season will be transferred automatically into the vendor file of the new heating season. These vendors will automatically receive in mid October four blank pages with only their name, address, I.D. number, and the column headings printed on it. They will use this form to write in the names, billing number and billing information for their very first approved LIHEAP customers. When they send these in for payment, the automatic process described in Step 4 will take over. If counties have already entered some cases on the file, those customers will have pre-printed customer information on the billing form.

Step 3: Manual Billing Method The vendor uses the columns in the center of the printout to submit his bill for those customers who have had fuel delivered, and the vendor sends the original copy of the "Request for Payment" to the State Office for payment. He retains a copy for his records.

Secure Web File Transfer Billing Method