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Low Income Home Energy Assistance Program Division 10 Service 415 Program 415 Chapters 05 - 65 North Dakota Department of Health and Human Services

Payment Methods - How to Choose 415-35-05 (Revised 10/00 ML #2629) View Archives

There are three basic payment methods. 1. Automated Vendor Billing Payment Only one vendor, designated by the household as a primary vendor, is allowed to directly bill LIHEAP (415-35-10). 2. Automated Payments to Renters This method is used when the heating cost is included as an undesignated portion of an unsubsidized rent payment. Payments are made the third Tuesday of the month, October through May (415-35- 15). 3. On-Line Payments This method is used to pay miscellaneous, premium, or emergency bills. There are two ways of entering on-line payments: a. Option F, "Miscellaneous, Premium, Emergency" screen -- Used for miscellaneous, premium, or emergency bills. b. Option Q, "Payment Adjustments" screen (can be used only by the State Office) -- This method is used for bills (usually emergency) which have delivery dates prior to October 1 of the current fiscal year. Since only the State Office can use this screen, the county office needs to submit the information needed to pay the bill to the State Office by regular or electronic mail. (415-35-35-10) The State Office also uses this screen to record refunds, cancellations, and other adjustments.