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• Innovation and Improvement: o Encouraging innovation and continuous improvement in program delivery. o Implementing feedback on best practices. The State reserves the right to conduct a full management evaluation (ME) of any provider or county for cause at any time. The monitoring will begin with a current monthly risk assessment of the targeted functional areas including the fiscal invoices. Technical assistance will be provided to partners for all non-compliance. Reassessment will be conducted for two additional months. If repeat noncompliance at the end of three months, a full management evaluation will be conducted. The monitoring activity may be conducted as an onsite visit or a desk review. Areas covered by the risk assessment and ME include case file reviews, funding spent for participant reimbursements and program expenses, programmatic and fiscal reporting. The case file reviews are evaluated based on, but not limited to, the following elements: eligibility, referrals, assessments, information transmittal, component enrollment, methods and amounts issued for participant reimbursements, and participant communication. A month during the prior federal fiscal year to monitor funding and fiscal reporting is selected at random. Preparation for the reviews and on/off site activities are conducted the same as FNS, as applicable to the program. The E&T detailed summary report generated through Geographic Solutions (GeoSol) and MORE THAN A JOB NC Referral Report, and when necessary, the MORE THAN A JOB NC Outcome Exception Report generated through NCWorks are used to determine which cases to review. Below is the number of cases reviewed for each participating county or state-contracted partner. Partner contract amount $ Cases reviewed $500,000 and up 20 $200,001 to 499,999 15 $200,000 or less 10 How frequently does the State agency monitor E&T providers’ program and fiscal operations? Daily Weekly Monthly Quarterly Bi-Annually Annually Other Describe how the State agency evaluates the performance of providers in achieving the purpose of E&T (assisting members of SNAP households in gaining skills, training, work, or experience that will increase their ability to obtain regular employment and meets State or local workforce needs). NCDHHS evaluates partner performance using various reports within the NCWorks system sortable by period and provider. These include but are not limited to E&T services provided, successfully completed and credentials attained. Upon review of quarterly NCWorks activity reports, the State will compare to the provider's proposed performance. Providers are required to report performance outcomes forty-five (45) days after the 4th quarter of the FFY. Once the “review” is complete, performance will be discussed with the provider, and technical assistance will be offered. 1/29/26, 8:17 AM State Plan NC FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-ncfy26stateplan//index.html 18/218