12 Fair Hearings,2605(b)(13) - Assurance 13

12.1 How many fair hearings did the Grant recipient have in the prior federal Fiscal Year? 0 12.2 How many of those fair hearings resulted in the initial decision being reversed? 0 12.3 Describe any policy and/or procedural changes made in the last federal Fiscal Year as a result of fair hearings? n/a 12.4 Describe your fair hearing procedures for households whose applications are denied and/or not acted upon in a timely manner. Denials: The notice includes informaiton on fair hearings, their rights and responsibilities in detail, and instructions on how to request an appeal/hearing if they do not agree with the decision. The household has the right to appeal when they are denied the right apply for benefits, benefits are denied or a decision is not made on the application in a timely manner and payment is less then the household believes they are entitled to. Households have 60 calendar days from the date of approval/denial notice to request a hearing. The household has a right to request a State hearing only after a local appeal hearing has been held and decision has been rendered. The hearing can be requested orally or in writing. The household must request a State appeal within five calendar days from the date of local hearing decision. The State hearing officer will have 15 calendar days to render a decision. If the household is not satisfied with the final decision following the State hearing, it may be filed for a judicial review within 30 calendar days to the superior court. Untimley: The applicant has the right to request a fair hearing if they feel their application was not completed or acted on in a timely manner. Our state system has a time clock and will show proof to justify this claim, it will show when the application was submitted and when it was completed and if any verifications or additional information was requested by the worker because Energy policy will provide the proper timeframes for these items. 12.5 When and how are applicants informed of these rights? Applicants are informed of their rights at the time of application. Rights are also printed on all notices issued to clients. If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.