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FOOD AND NUTRITION SERVICES CERTIFICATION CLAIMS Agency Error (AE) Claims
8 Section 810 Change #3 2017 September 20, 2017 Program Integrity Supervisor and contain justification for the request. Fax the request to 919-334-1265. Request removal of the TOP and DOR blocks once the hearing decision is received and document in EPICS. Fax a request with two signatures to 919-334-1265, to the State Office/Attn: Program Integrity. Mail DSS-8658, Post Hearing Repayment Notice after the 10th day once the local agency has verified the debtor did not contest the Fair Hearing decision. The local agency must verify that the Fair Hearing decision has not been contested with Hearing and Appeals Section by phone at 919-855-3260 if a notice is not received by the 10th day. The date of the DSS-8658 must be entered by the local agency in EPICS on the Debtor Detail screen. Do not allow a Fair Hearing past the 90th day as written on the DSS-8554.
EXAMPLE: An AE claim is established on September 10. The DSS-8554 is sent to the FNS unit. The ninety calendar days from the Letter of Overissuance expires on December 9. A recoupment of $10.00 began on December 1. The debtor requested a Fair Hearing on December 5. Place “X” in the Appeal Indicator, so the recoupment will not proceed for January. Send a request to the State Office to block TOP and DOR. No restoration of benefits is due the debtor unless the hearing officer decides that there is no justification for the overissuance or that the overissuance is less than the amount recouped for December.
The following should occur when a Fair Hearing decision is remanded back to the local agency:
a. The local agency should recalculate the overissuance.
b. No action can be taken until the local agency verifies with Hearings and Appeals Section that the debtor has not contested the remand decision. If the debtor does not contest the decision within 10 calendar days, the local agency must send a DSS-8658, Post Hearing Repayment Agreement.
c. The date of the DSS-8658 must be posted in EPICS on the debtor detail screen.
d. Document in EPICS.
Note: A debtor may not appeal the DSS-8658 after a claim has been remanded back to the local agency.
3. If the household contacts the agency to make an additional payment, accept a lump-sum payment, FNS benefits, or a cash payment. Key the cash payment in EPICS with a code of “FSC.” When “FSC” is entered as the method of payment in EPICS, this tells EPICS and NC FAST that a cash payment is being made in addition to that month’s recoupment.