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FOOD AND NUTRITION SERVICES MANUAL SIMPLIFIED REPORTING (SR) HOUSEHOLDS FNS 505 SR RECERTIFICATIONS REQUIREMENTS

6 FNS 505 Change #7-2021 July 26, 2021 B. Documentation: Document interview appointment and interview date as an event in NC FAST using job aids found in NC FAST Help. C. Procedures for scheduling interviews: It is encouraged that the local agency conducts telephone interviews whenever possible. When a filed DSS-2435 is returned to the local DSS and an interview is required: 1. Contact the FNS unit by telephone to conduct the recertification interview within 3 business days of receipt of the filed recertification. 2. If the household cannot be contacted by the telephone, a DSS-8650 must be mailed with a scheduled appointment: a) Mail the FNS unit a DSS-8650 with a scheduled appointment. The DSS-8650 must include: • A specific date, • A specific time, and • A method of the interview (telephone or face-to-face). The appointment may be either a telephone or office interview. • The worker should review the DSS-2435. If there are missing verifications that were not provided with the recertification form, the worker may request those verifications on the same DSS-8650 used to schedule interview. o Only ask for verifications that are indicated by the information provided on the recertification form. Example: The recertification form indicates that no one in the home is working. Unless otherwise questionable, it would not be acceptable to request wages or verification of income at this point on speculation that someone in the home is working. b) Conduct a face-to-face or telephone recertification interview for a Simplified Reporting household at one of the following locations: • The department of social services (DSS) agency; or • The FNS unit’s residence; or