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FOOD AND NUTRITION SERVICES CERTIFICATION APPLICATIONS FNS 415 INTERVIEWING

7 Section 415 Change #21-2021 November 15, 2021 1. Provide benefits from the date the verification is provided. 2. The household is not entitled to benefits from the original date of application if the delay was the household’s fault and good cause is not established. H. Agency delay in scheduling second or subsequent interviews: 1. If good cause is established and the agency cannot schedule the second interview until after the 20th day but before the 30th day following the date of application, do the following: a. Schedule the interview as soon as possible; b. Allow the household ten days to provide all necessary verifications; c. Do not deny the application on the 30th day; d. Pend the application following the procedures discussed in FNS 420.03 Pending an Application Beyond the Processing Due Date; and e. Provide benefits from the original application date if the household is determined eligible. 2. If good cause is established and the agency cannot schedule the second interview until after the 30th day following the date of application, do the following: a. Schedule the interview as soon as possible; b. Allow ten days for the household to provide all necessary verifications; c. Do not deny the application on the 30th day; d. Pend the application following the procedures discussed in FNS 420.03; and e. Provide benefits from the original application date if the household is determined eligible. I. Households who fail to contact the agency by the 30th day must reapply for benefits.