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FOOD AND NUTRITION SERVICES CERTIFICATION APPLICATIONS FNS 410 COUNTY RESPONSIBILITIES

1 FNS 410 Change #21-2021 November 15, 2021 FNS 410 COUNTY RESPONSIBILITIES Change #21-2021 November 15, 2021

410.01 APPLICATION AVAILABILITY AND RECEIPT A. The county Department of Social Services (DSS) must make application forms readily accessible to individuals and families interested in applying and any groups and/or organizations involved in outreach efforts. B. The county DSS must also provide an application form to anyone who requests the form. C. The county DSS must post signs in the certification office which explain the certification processing standards and the right to file an application on the day of initial contact. D. Information regarding same day filing must also be included in outreach materials and on the application form. E. County DSS is responsible for making other arrangements, such as a home visit, for individuals who are physically or mentally unable to come to the county DSS office to apply and who do not have a representative willing or able to act on their behalf. F. County DSS must encourage households to file an application on the same day the household or its representative contacts the FNS office in person or by telephone and expresses interest in obtaining FNS or expresses concerns which indicate food insecurity. 1. If a household contacting the FNS office by telephone does not wish to come to the appropriate office to file the application on the date of the telephone call, he may receive the application form by mail upon request. If the household chooses to have the application form mailed to them: a. The county DSS must mail the application form and a DSS-8650A Documents Needed to Complete Your Application form to the household on the same date as the phone call. b. The county DSS must inform the household that an application form that is delivered by mail is not considered a filed application until the application is signed and returned to the agency.